FAQ
FAQ
Credits, payment, GDPR, ownership, languages and what the agent can and cannot do.
What is FreelanceAI?
A service where an autonomous AI agent does the typical jobs people buy on freelance marketplaces: marketplace listings, landing pages, bots, copy, video, presentations, documents. Businesses get a finished result in minutes; freelancers get a tool that does 70 % of the work.
How is this different from ChatGPT or Midjourney?
It is not a chat with a model but an agent with a browser, code execution, media generation and marketplace APIs. It does not tell you how to do it — it does it: builds and publishes the site, produces 20 listings from a feed, sets up the bot and launches it.
Is there a free plan?
No. Access opens with a subscription from $19/month, which includes 20 000 credits — roughly 5 product listings, 13 landing pages or 60 contracts. Every new account gets 300 welcome credits for 3 days to try before paying.
What are credits and pay-as-you-go?
Credits are the internal currency: 1 000 credits = $1. The subscription gives a monthly credit package; every agent operation deducts a known amount. When credits run out you buy a top-up with up to 30 % bonus — you only pay for what you use.
How do I pay?
In cryptocurrency: USDT (TRC-20 / ERC-20 / TON), TON, BTC, ETH and other coins. You get an invoice with an address and a QR code; credits are added as soon as the network confirms the payment — usually within a few minutes. No card or bank account needed.
Where is my data processed?
Servers in the EU. Your files and results are yours; we do not train models on your data. Processing follows GDPR and we sign a DPA with business customers on request.
Who owns the results?
You do. Images, texts, code and files delivered to you may be used commercially without attribution.
Which languages does the agent work in?
English, Russian, Hebrew and German natively for both the interface and deliverables, plus most European languages for deliverables on request.
What can the agent not do?
Anything that needs a physical presence or a licence: photography on site, notarised documents, accounting filings, medical or legal advice. It also declines tasks that violate marketplace rules or GDPR — for example scraping personal data.
What if the result is bad?
Ask for a revision — it is one message and costs only the extra operations. If a task fails on our side (error, timeout), the credits are refunded automatically.
Can I cancel?
Yes, in one click in your account. Access continues to the end of the paid period; unused credits are kept for 90 days.
Do you offer an API?
Business and Team plans include an API key. Same operations, same credit prices, plus webhooks for finished tasks.
Which marketplaces are supported?
For listings: Amazon (US/UK/DE/EU), eBay, Etsy, Shopify, WooCommerce. For the manager agent: Amazon SP-API, Shopify and WooCommerce today; eBay and Etsy via CSV.